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Solution in Focus

Control System Guardian

Solution in Focus

Control System Guardian

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Control System Guardian

Your single source, on demand, best in class control systems department.

Overview

The control system guardian program is an annually recurring support agreement for the management and maintenance of industrial control systems in power and mining.

It addresses the increasingly difficult and expensive task of maintaining an expert control systems department, particularly as industrial automation is digitized and the skills required to maintain and optimize its investment becomes ever more specialized.

The guardian program is designed to operate as your expert control systems department.  You benefit from the experience and expertise of an embedded specialist provider, while also securing a control systems team that are intimately familiar with you, your personnel, your plant, and your equipment.

Do you have a grip on your control system and your control system equipment?

Today’s technology is evolving more rapidly than ever, and the demand to adopt and harness it’s advantages makes it harder than ever to keep your team’s skills current and your business competitive.

The problem is, operation and maintenance of a complex control system is a specialist area. It’s a tough ask to go about your business as usual, while also cultivating the expertise required to maintain an ever evolving set of auxiliary but complex technologies.

In an ideal world, this expertise would be available just when you needed it, rather than having to hire and maintain those non-core skills on a full time basis.

That’s the control system guardian comes in handy.

Help now- or whenever you need it.

The control system guardian is available for multi-vendor control system technologies in a variety of subscription formats, any of which could be the ideal balance of technical self-sufficiency and an expert-led safety net that could make all the different in your success.
Keystone’s control system guardian program is the modern and collaborative way to engage specialist services in the co-creation of your success: your way.

In an ideal world, this expertise would be available just when you needed it, rather than having to hire and maintain those non-core skills on a full time basis.

That’s the control system guardian comes in handy.

Multi-Vendor partner

A single source partner for all your control system needs.

Single point of responsibility

Ultimate responsibility rests with your client success manager.

Eliminate Scope boundaries

We provide support for fault detection, analysis and elimination without scope restriction.

Specialists

We build and support control systems in power and mining every day.

Enduring partnerships

Control systems are complex and unique.  The best way forward is to invest in long term collaborative partnerships.

Kill knowledge silos

Don’t be dependent on the information in the heads of your engineers.

24/7/365 Rapid Support

Get help within minutes 24/7/365 with our rapid breakdown support from our always on remote expert center with escalation to site support within hours.

Make informed decisions

Take control of your control system equipment with industry leading preventative and predictive maintenance and proactive life cycle management.

Why Control System Guardian?

The control system guardian partnership gives you a better way of operating, maintaining and innovating complex control systems in power and mining.

Having an expert team embedded in your organisation gives you access to rich technical expertise, helping you mitigate risk, and accelerate solution deployment and technology adoption, and giving you the ability to unlock a significant competitive advantage.

Business Drivers:

  • Gain access to expert resources: Do we have the required deep technical and project expertise internally to complete the project on time?
  • Support for multi-vendor Control: How can we get access to multi-skilled resources to support multi-vendor environments?
  • Capacity and Skill Augmentation: Can we get help to augment our workload to help reduce cost, and increase our speed and agility?
  • Focus on business goals: Can we focus on business outcomes instead of focusing on technical projects and problems
  • Potential performance gains: What are my current process problems? What opportunities are available from technology adoption that we’re not pursuing?
  • Level of continual improvement: How many technical improvement initiatives do we have in development today? How many will we have in the next 6-12 months?

Benefits

  • Get a single point of contact for multi-vendor support.  Every control system problem is a Keystone Controls problem.
  • Gain independence from Vendors.  Keystone Controls are vendor agnostic, or advice is always unbiased and in your best interest.
  • Be the industry leader in control system innovation, operation, and maintenance with a dedicated expert team who are leading technological development in your industry.
  • Take control of your control system assets with industry leading asset management and preventative maintenance.
  • Get help within minutes 24/7/365 with our rapid breakdown support from our always on remote expert center with escalation to site support within hours.
  • Eliminate knowledge silo’s and reliance on individual employees with centralized collection and management of knowledge.
  • Work closely with an expert control systems engineering team when you need them, and not when you don’t.
  • Share Keystone’s best practices and methodologies across your team.
  • Cultivate your team’s skills while rapidly adding innovation and delivery capacity, effortlessly adopting industry leading technologies and best practices that drives your competitive advantage.

Key Deliverables

  • Rapid breakdown support: Get 24/7/365 access to your remote expert center via a dedicated client support portal, and guaranteed response times under 30 minutes.
  • Asset management: Have your control system assets managed in a dedicated asset insight management portal, with industry leading preventative and predictive maintenance programs.
  • Life Cycle Management: Stay in control of your control system assets as they age with a proactive life cycle management strategy.  Make informed decisions about obsolescence and upgrades rather, and take the action that’s right for your plant.
  • Strategic Skills Management: Keystone Academy is a learning management system designed specifically to ensure control systems teams keep on top of the skills they require to provide you with operational excellence.
  • Cyber secure: Take the necessary steps to create effective industrial security programs, and prioritize organizational risks in order to mitigate any risk of attack.
  • Operational and Maintenance Intelligence: Turn the information you already have into actionable intelligence with dashboards and reports that inform your performance.

24/7 Rapid Breakdown Support

Get 24/7/365 access to your remote expert center via a dedicated client support portal, and guaranteed response times under 30 minutes.

Asset Management

Have your control system assets managed in a dedicated asset insight management portal, with industry leading preventative and predictive maintenance programs.

Life Cycle Management

Stay in control of your control system assets as they age with a proactive life cycle management strategy.  Make informed decisions about obsolescence and upgrades rather, and take the action that’s right for your plant.

Strategic Skills Management

Keystone Academy is a learning management system designed specifically to ensure control systems teams keep on top of the skills they require to provide you with operational excellence.

Cyber Security

Take the necessary steps to create effective industrial security programs, and prioritize organizational risks in order to mitigate any risk of attack.

O&M Intelligence

Turn the information you already have into actionable intelligence with dashboards and reports that inform your performance.

Control System Guardian

Your on demand, best in class control systems department.

Engage today

The Keystone Controls team can help build, support and digitalize your Control System with confidence, while assuring that the business needs and expectations of your organization are met.  Our experts are ready to assist your organization with:

  • Rapid breakdown support 24/7/365
  • Multi-vendor asset management and maintenance.
  • Lifecycle management for your control system assets.
  • Strategic skills management for your team.
  • Cyber security strategy and management.
  • Operations and maintenance intelligence systems.

Resources

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